+86 13610079233
location: Home » DG NEWS » FAQ
Q:Are You The Manufacturer or Trading Company?

A:We are a factory with more than 200 workers, and covering 18000 square meters since 1999. We have following workshop: carpentry workshop, polishing workshop, fully enclosed dust-free paint workshop, hardware workshop,glass workshop, assembly workshop, warehouse, factory office and showroom.

Q:I Have a Store and What Can You Do For Me?

A:Our factory have been in the display area for more than 15 years with a professional design team,you will get the excellent design solution and high-end product from us.

Q:May I Know More Information About Your Product?

A:Our based material is MDF with baking paint,wood veneer,temper glass,acrylic,hardware,etc.If you have special requirement,please feel free to contact us!

Q:What's Your MOQ(Minimum Order Quantity)?

A:1 set/pc is ok, But the price will be cheaper if larger quantity.

Q:What's Your Payment Terms?

A:We accept cash, T/T ,Western Union and Trade Assurance.

Q:How Long is The Delivery Time?

A:It depends on your project, such as the size, quantity, style and workmanship etc. Normally the delivery time is about 20-25 working days.

Q:Do You Have Product In Stock?

A:Some are in stock with regular style,It is available for you to customize the showcases according to your special request and project.

Q:What are The Materials of Your Products?

A:We are OEM and ODM factory,we can also apply some newly developed materials. Normally our materials include MDF,wood veneer,baking finish,temper glass,acrylic,hardware and lighting fixture,etc.

Q:Can you give me the quotation??

A:Since our product are customized,the price is based on your specific material,style,dimension and complexity.Please Tell us more about your store and we will give you the best price according to the specific item.

Q:How About Your Packing?

A:Our packing are strictly according to the International standard to ensure delivery to your destination without any damage.International wood case packing:EPE+Bubble Film+Corner protection+paper+plywood+wood strip jointer.

Q:How about the After-sales service ?

A:We offer thoughtful after-sales service. 1) 2 years free maintenance with no condition; 2) Forever free technique guide service.

Q:How do you ensure the quality of the products?

A:We offer high quality display furnitures. 1).High quality material: E1 MDF(the best standard),extra white tempered glass,LED light,stainless steel,Acrylic etc. 2).Rich experiences workers: More than 80% of our workers have over 8 years experience. 3).Strick QC: During the manufacturing,Our Quality control department will take inspection 4 times: after wooden,after painting,after glass before shipping,every time check ,will send the production for you on time , And you also welcome to come to check it.

Q:Can you offer installation service for me?

A:We will offer detailed installation instruction for you to make the installation as simple as building blocks. And we can provide installation services on site at lower cost.

Q:Could you help me to design my store?

A:Yes, we have a team of 12 highly skilled designers and 5 engineers that can bring almost any project to life. With 15 + years of collective experience, our designers can take a sketch to a 3D SolidWorks model or live prototype quickly.In addition, DG offers performance and durability testing,3rd party certification and field testing to further ensure the compliance and performance meet your intent.